Credence Research, the leading business intelligence provider, has published its latest research, “Chatbots Market 2026”, which gives insights into Chatbots in the Global market. The report determines the market size for 2018, along with forecasts until 2026. It is built using data and information sourced from exclusive databases, primary and secondary research, and in-house analysis carried out by Credence Research’s team of industry experts.[Continue reading..]

Market Insight: Mounting popularity of interactive online channels coupled with the need to improve customer relationship through customer engagement is expected to drive market for chatbots during the forecast period 2016 – 2023. In addition, multitude of research dedicated towards improving capabilities of chatbots (e-integration with messaging platforms, etc.) has been instrumental in driving adoption of chatbots among enterprises. These factors are expected to contribute towards the anticipated exponential growth during the forecast period 2016 – 2023.

This research report gives worldwide Chatbots volume forecast and recent quarter review of major Chatbots vendor performance. The report includes major vendors’ volume, growth trends, revenue and revenue growth trends, operating profit margin and ASP, along with analyst insights.

Depth Information of This report:

Key research study highlights comprise:

  1. Exhaustive research and analysis of the global Chatbots industry
  2. The key market segments along have been explained in the report thoroughly along with their existing and estimated market size
  3. Major elements of market dynamics such as drivers, challenges and opportunities and their effect on Chatbots market is also covered in the report
  4. Key players operating in the market are profiled and accompanied with the competitive landscape evaluated on the basis of product offering& business strength
  5. Cross sectional analysis of each region covering individual segments for the forecast period 2016 – 2018 in terms of value (US$ Mn)

Research methodology applied for this study:

Methodology of this research study includes primary and secondary research for defining the market size, shares and forecast for global Chatbots market specific to key segments, and regional segmentation.

  1. Secondary Research

Secondary research was initiated with data collected through sources such as press releases, company annual reports, and relevant documents focusing on the current developments in the global Chatbots market. Authentic sources such as university research papers, scientific journals, and government websites were similarly screened for identifying business opportunities in several geographical markets and penetration of various products/services in these geographies. Paid databases were excavated to assemble information beneficial for broad commercial study of the key players operating in Chatbots market. In case lack of data availability on the public domain, we used estimation models to arrive at comprehensive data sets. Secondary research helped to create a firm base to build market size, analyze trends, and understand the dynamics of Chatbots market study.

  1. Primary Research

The exhaustive secondary research practiced was supported & validated by extensive primary research. Primary research was carried out with the help ofe-mail interactions, telephonic interviews, as well as face-to-face interviews with the leading industry stakeholders.

The participants tracked for primary interviews include:

  • Marketing/product managers
  • Vice President/ CEOs
  • National sales managers
  • Market intelligence managers
  • Distributors
  • Purchasing managers
  • Other stakeholders


  • The report presents the brief overview of Chatbots Market including business description, key information and facts, and its locations and subsidiaries
  • The report features product description and descriptive mechanism of action for key products along with the products developmental history and major milestones
  • Special feature on out-licensed and partnered product portfolio
  • The report summarizes all the dormant and discontinued projects
  • Latest company statement
  • Latest news and deals relating to the Chatbots products

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Table of content:

Chapter 2 Executive Summary
2.1 Market Snapshot: Global Chatbots Market
2.2 Global Chatbots Market, By Type, 2015
2.3 Global Chatbots Market, By End-use Application, 2015
2.4 Global Chatbots Market, By Geography,2015

Chapter 3 Market Dynamics
3.1 Product Insights and Market Overview
3.1.1 Global Chatbots Market Revenue and Growth, 2015 – 2023, (US$ Mn and % Y-o-Y)
3.2 Key Market Trends and Future Outlook
3.2.1 Recent Trends Messaging-as-OS Introduction of Conversational Interface Reluctance to Download Mobile Apps Improved Customer Intelligence
3.2.2 Future Outlook
3.3 Requisite Capabilities for Chatbots
3.3.1 Integration with Messaging Platform
3.3.1 Natural Language Learning
3.3.1 Integration with Enterprise System
3.3.1 Monitoring
3.3.1 Testing and Security
3.4 Market Drivers
3.4.1 Rising Popularity of Interactive Online Channels
3.4.2 Need to Improve Customer Relationship through Customer Engagement
3.4.3 Growing Adoption Across Multiple Industry Verticals
3.5 Market Growth Challenges
3.5.1 High Cost and Technical Complexities Involved
3.5.2 Lack of Awareness
3.6 Opportunities …

Chapter 11 Company Profiles
11.1 Microsoft Corporation
11.1.1 Microsoft Corporation: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.2 Facebook, Inc.
11.2.1 Facebook, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.3, Inc..
11.3.1, Inc..: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.4 Yahoo, Inc.
11.4.1 Yahoo, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.5 Google, Inc.
11.5.1 Google, Inc.: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Key Industries Served, SCOT Analysis, Recent Developments)
11.6 Apple, Inc. …

Reasons to Buy

  • The report provides information about technology solutions needed for the implementation of Chatbots projects, and allows readers to make effective business decisions
  • The report helps readers to strengthen strategic framework by understanding the business benefits to be achieved through Chatbots solutions
  • The report highlights projected investment on Chatbots over the next two years. This will help organizations to allocate budget towards Chatbots implementation and business expansion
  • The report helps executives plan their adoption of Chatbots by providing expected timeframes for implementation

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